Orders are usually delivered within 7–10 working days after dispatch. In rare cases, delays may occur due to courier issues or unforeseen conditions.
Yes, you can return your order within 3 days of delivery provided the item is unused and in original packaging. Exchanges are not supported; you can place a new order after the return.
Once your order is shipped, you’ll receive an email with the tracking details. You can also find your order status on the “My Orders” page.
We deliver to most pin codes across India. You’ll be notified at checkout if delivery is unavailable to your address.
No, currently we only support prepaid orders via Razorpay.
Please record a video while unboxing and report the issue within 24 hours of delivery. Send the video and your order ID to jusfreezcollection@gmail.com.